Virtual Assistant - Remote

Overview

This role combines customer service, scheduling, order coordination, and marketing outreach. The ideal candidate is highly organized, tech-savvy, and comfortable with both inbound and outbound communication.

In Short

• Answer inbound calls and respond to customer inquiries.
• Schedule and confirm in-home consultations and installation appointments.
• Maintain ongoing communication with customers throughout the order and delivery process.
• Track orders with suppliers and confirm delivery dates.
• Manage and create content for Facebook and Instagram.
• Conduct outbound calls to Realtors, contractors, designers, and new homeowners.
• Research and generate targeted call lists for outreach.
• Previous experience as a Virtual Assistant or Customer Service Representative.
• Strong communication skills (verbal and written).
• Opportunity for long-term growth with a fast-growing local business.

Requirements

• Proficient with CRM systems, scheduling software, and social media platforms.
• Creative and skilled in using Canva to design engaging social media posts.
• Highly organized and detail-oriented.
• Outbound calling or lead generation experience is a plus.

Benefits

• Flexible, remote work environment.
• Training on our systems, products, and processes.