Virtual Assistant - Remote

Overview

We are seeking a proactive and versatile Virtual Assistant to support our daily operations and marketing efforts.

In Short

• Answer inbound calls and respond to customer inquiries.
• Schedule and confirm in-home consultations and installation appointments.
• Maintain ongoing communication with customers throughout the order and delivery process.
• Follow up with customers after installation to ensure satisfaction and request Google Reviews.
• Track orders with suppliers and confirm delivery dates.
• Manage and create content for Facebook and Instagram.
• Conduct outbound calls to Realtors, contractors, designers, and new homeowners.
• Research and generate targeted call lists for outreach.
• Support email campaigns by adding new contacts and managing lists.
• Flexible, remote work environment.

Requirements

• Previous experience as a Virtual Assistant, Customer Service Representative, or Marketing Assistant.
• Strong communication skills (verbal and written).
• Proficient with CRM systems, scheduling software, and social media platforms.
• Familiarity with email marketing platforms (Mailchimp, Constant Contact, or similar).
• Highly organized, detail-oriented, and comfortable managing multiple tasks.
• Outbound calling or lead generation experience is a plus.
• Advanced English (C1/C2).

Benefits

• Training on our systems, products, and processes.
• Opportunity for long-term growth with a fast-growing local business.