Senior Training & Quality Manager - Remote

Overview

The Senior Training & Quality Manager at Innodata plays a crucial role in enhancing the skills and quality of global data teams through effective training and quality assurance initiatives.

In Short

• Enhance knowledge and skills of global data teams.
• Lead training design, delivery, and quality monitoring.
• Develop quality assurance standards for projects.
• Design and implement onboarding and continuous training programs.
• Facilitate training sessions on data-related topics.
• Implement quality assurance frameworks for data accuracy.
• Analyze quality performance metrics using various tools.
• Collaborate with teams to align on quality benchmarks.
• Report on training effectiveness and quality trends.
• Drive continuous improvement in training and quality processes.

Requirements

• 5+ years in training, instructional design, or quality assurance.
• Strong instructional design and facilitation skills.
• Experience with QA methodologies in high-volume environments.
• Excellent analytical and communication skills.
• Proficiency with LMS platforms and productivity tools.
• Bachelor’s degree required; relevant certifications are a plus.

Benefits

• Competitive salary range of $100,000-$150,000.
• Inclusive and diverse workplace culture.
• Opportunities for professional growth and development.
• Flexible working arrangements.