Sales Engineer Manager, WordPress - Remote

Overview

An overview paragraph about the job

In Short

• Partner with the Sales and Products teams to effectively communicate our product's value and technical capabilities according to customer requirements.
• Conduct product demos, presentations, RFPs and proof of concepts for customers to address any questions and ensure confidence in our abilities.
• Use your technical expertise to explain how product features can best serve the customer's needs.
• Partner with internal and external teams to lead optimization efforts across assigned product lines.
• Lead customer onboarding to ensure seamless transitions throughout implementation and provide post-sale support as needed.
• Develop lasting relationships to retain and grow your customer base and continue to help them succeed.
• Lead the expansion of the Sales Engineering team to scale with growing success.
• Represent InMotion Hosting at community events and conferences.
• Thrill each customer with your eagerness to resolve issues, timely and accurate solutions, and ownership of the customer's needs.

Requirements

• Someone with a resourceful approach to finding solutions.
• Someone who genuinely cares about the customer's success and demonstrates that through dedicated and consistent support.
• Someone with a history that indicates they can lead and be proactive.
• Proven experience leading implementation and onboarding efforts of highly technical products, platforms, and services.
• Deep understanding of WordPress, cloud, infrastructure and web hosting solutions.
• Strong ability to effectively communicate technical concepts and value to customers across a variety of methods, including visual aids, presentations, reports, etc.
• Proven experience in qualifying leads, closing deals, and delivering on promises to the customer through ongoing support.

Benefits

• Benefits include medical, dental, vision, disability, life insurance options
• Customizable 401(k) plans that include company matching
• Reimbursement for tuition, certifications, or professional memberships
• Dedicated paid time off to volunteer in your community
• Opportunities for professional growth through company programs and a developing team
• Recognition for your years of service
• Wellness initiatives
• Profit Sharing twice yearly