Training and Onboarding Specialist - Remote

Overview

The Training and Onboarding Specialist will play a vital role in ensuring our global Client Success teams are equipped with the knowledge and resources necessary for success. This position involves coordinating training initiatives across multiple time zones, developing comprehensive training materials, and managing knowledge libraries. This role is essential to ensuring a smooth onboarding process and continued education for our team members.

In Short

• Coordinate training initiatives across multiple time zones.
• Develop comprehensive training materials.
• Manage knowledge libraries.
• Ensure smooth onboarding process for new team members.
• Provide continued education for existing team members.
• Exceptional verbal and written communication skills required.
• Strong interpersonal skills needed to build rapport.
• Organizational and time management skills are essential.
• Proficiency in Google Workspace is necessary.
• Strong strategic thinking and problem-solving skills are important.

Requirements

• Exceptional verbal and written communication skills.
• Strong interpersonal skills.
• Demonstrated empathy and understanding.
• Strong organizational and time management skills.
• Proficient in Google Workspace.
• Ability to learn and adapt to new software.
• Strong strategic thinking skills.
• Proven problem-solving abilities.

Benefits

• Opportunity to work with a global team.
• Engaging and supportive work environment.
• Focus on employee development and training.
• Flexible working hours to accommodate different time zones.