Junior Analyst - Remote

Overview

As a Junior Analyst at Improvado, you will play a vital role in resolving complex data challenges for marketing teams, ensuring the delivery of accurate insights and contributing to the product's evolution.

In Short

• Solve complex data challenges by investigating data pipelines.
• Engage with customers through Helpdesk and video calls.
• Collaborate with Engineering, Product, and Customer Success teams.
• Become an expert in Improvado’s tools and marketing APIs.
• Document recurring cases to streamline troubleshooting.

Requirements

• 1+ year in technical support or similar role.
• Proficiency in SQL (SELECT, filtering, aggregates).
• Customer-first mindset with a passion for clear communication.
• Ability to thrive in cross-functional teams and fast-paced environments.
• Fluent in English.

Benefits

• Remote-first culture with flexible working hours.
• Directly influence a product used by industry leaders.
• Generous time off: 27 days PTO + US holidays.
• Vibrant company culture.