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Scheduling Supervisor - Remote

Posted 11 weeks ago
Project Management
Full Time
USA

Overview

The Scheduling Supervisor will lead a team responsible for efficiently scheduling and dispatching technicians, ensuring a seamless customer experience and supporting the mission of internet freedom in underserved communities.

In Short

  • Lead the Scheduling and Dispatching team.
  • Monitor team performance and provide feedback.
  • Understand operational workflows and scheduling software.
  • Establish communication methods for team interactions.
  • Allocate resources to optimize utilization.
  • Balance workload among team members.
  • Collaborate with various teams for seamless scheduling.

Requirements

  • 3+ years of leadership experience.
  • High School Diploma or equivalent.
  • Passion for leading and motivating teams.
  • Strong customer service and problem-solving skills.
  • Attention to detail and organizational skills.

Benefits

  • Competitive base pay with quarterly bonuses.
  • Comprehensive benefits package.
  • Employee coaching and counseling services.
  • Tuition reimbursement for continuing education.
  • Community engagement opportunities.
Ideatek logo

Ideatek

IdeaTek is a forward-thinking internet service provider dedicated to achieving 'Internet Freedom' for all, particularly in underserved rural communities across Kansas. With a mission to bridge the digital divide, IdeaTek focuses on delivering affordable and reliable high-speed internet, recognizing its essential role in education, economic development, healthcare, and civic engagement. The company is committed to building robust fiber optic infrastructures that empower individuals, families, and businesses, fostering long-term growth and prosperity in the communities it serves. Beyond connectivity, IdeaTek acts as a catalyst for change and a champion for digital equity, striving to create a more connected and equitable future for all.

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