On-Call Project Support Specialist - Housing and Community Development - Remote

Overview

The ON-CALL Project Support Specialist will work with a collaborative team to provide exceptional customer experience and support various aspects of project management for the U.S. Department of Housing and Urban Development (HUD).

In Short

• Part-time, on-call position with variable hours.
• Work remotely from anywhere within the US.
• Manage tasks and projects, including client meetings and project plans.
• Utilize Jira for task management.
• Support web product development and user requirements.
• Conduct data analysis and develop analytics dashboards.
• Respond to client inquiries with a customer service focus.
• Collaborate with subject matter experts and technical staff.
• Maintain organizational knowledge platforms.
• Draft user stories and troubleshoot web functionality.

Requirements

• Master's degree in relevant field or Bachelor's with 5 years of experience.
• Minimum 3 years of experience in project management and data analytics.
• Proficiency in MS Office applications.
• Excellent communication and problem-solving skills.
• Experience with data visualization software preferred.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment.
• Outstanding customer service skills.
• Experience in web development and coding (HTML).
• Experience with applications like CMS, Google Analytics, Salesforce.

Benefits

• Flexible work environment.
• Opportunity to work with a diverse team of experts.
• Professional development opportunities.
• Supportive company culture.
• Equal opportunity employer.
• Reasonable accommodations available.
• Access to a comprehensive benefits package.
• Collaborative and innovative work environment.
• Engagement in solving complex challenges.
• Work-life balance support.