Area Service Leader - Biomed - Remote

Overview

The Area Service Leader is responsible for managing resources and logistics for service and maintenance activities on customer sites, ensuring the maintenance and repair of biomedical products while leading a team to deliver high-quality service.

In Short

• Act as the main contact for customers regarding service issues.
• Manage departmental operations and execution of technical activities.
• Oversee maintenance activities, including preventive and remedial services.
• Lead and develop a team of service professionals.
• Utilize technical knowledge to support customer needs.
• Ensure compliance with quality and timeliness standards.
• Foster strong customer relationships and provide business support.
• Drive process improvements and operational efficiency.
• Act with autonomy while adhering to established policies.
• Contribute to a culture of integrity and collaboration.

Requirements

• Bachelor's degree or equivalent experience in biomedical equipment servicing.
• Five years of leadership experience in Biomedical Technology.
• Proven experience in servicing biomedical technology.
• Strong business acumen and customer relationship skills.
• Effective communication skills, both written and verbal.
• Ability to manage multiple priorities and drive change.
• Experience in leading teams and developing talent.
• Understanding of market influences on customer behavior.
• Proficient in problem-solving within technical domains.
• Commitment to organizational goals and ethical standards.

Benefits

• Competitive compensation and benefits package.
• Professional development opportunities.
• Supportive work environment focused on collaboration.
• Career advancement potential in a global organization.
• Relocation assistance if applicable.
• Inclusive company culture that values diversity.
• Commitment to employee well-being and work-life balance.
• Opportunities to impact healthcare innovation.
• Access to cutting-edge technology and resources.
• Engagement in meaningful work that improves patient care.