Area Service Leader - Biomedical Services - Remote

Overview

The Area Service Leader (ASL) will oversee the service operations for biomedical equipment within customer sites in the Dallas-Forth Worth Metro area, managing a team of 25+ biomedical technicians to ensure high-quality service and customer satisfaction.

In Short

• Manage service operations for biomedical equipment.
• Lead a team of over 25 biomedical technicians.
• Serve as the main contact for customer service and support.
• Ensure optimal performance of medical equipment.
• Establish and maintain strong customer relationships.
• Utilize technical knowledge for problem resolution.
• Conduct staffing and performance development.
• Lead small projects with low risks.
• Document, plan, market, and execute programs.
• Promote a culture of care, collaboration, and support.

Requirements

• Bachelor's degree or high school diploma with relevant experience.
• Five years of leadership experience in Biomedical Technology.
• Previous experience in servicing Biomedical Technology.
• Strong oral and written communication skills.
• Ability to analyze and resolve problems effectively.
• Established project management skills.
• Technical experience and analytical thinking.
• Ability to lead and develop team members.
• Experience in customer support roles.
• Commitment to integrity and ethical behavior.

Benefits

• Competitive compensation and total rewards package.
• Professional development opportunities.
• Flexible work environment.
• Supportive company culture.
• Relocation assistance provided.
• Opportunities for career advancement.
• Inclusive workplace promoting diversity.
• Access to innovative medical technology.
• Engagement in meaningful healthcare solutions.
• Commitment to employee well-being.