Services Operations Analyst - Remote

Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform.

In Short

• Provide critical support to the Professional Services team.
• Develop proposals, statements of work, and other business development documentation.
• Manage requests from Sales and Service delivery teams.
• Support Services Delivery teams in project setup and wrap-up activities.
• Work cross functionally with internal Legal and Finance teams.
• Support operational metrics tracking.
• 2+ years experience in an operations or business analysis role.
• Bachelor’s degree preferably in Finance, Accounting, or Business Management.
• Strong organizational skills and ability to handle multiple tasks.
• Exceptional written and verbal communication skills.

Requirements

• 2+ years experience in an operations or business analysis role.
• Bachelor’s preferably in Finance, Accounting, Business Management or related field.
• Must work effectively at a distance.
• Strong organizational skills with the ability to handle multiple tasks at once.
• Demonstrated project management experience.
• Proficient with Microsoft Excel.
• Strong working knowledge of a professional services firm preferred.
• Adept at communicating timelines and expectations.
• Experience with systems like Jira, Confluence, Salesforce is a plus.

Benefits

• Remote-friendly and flexible work culture.
• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees.
• Employee Networks and volunteer opportunities.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™ across the globe.