Senior Marketer, Usage Automation - Remote

Overview

As a Senior Marketer on our Customer Usage Automation team at HubSpot, you will shape customer experiences through data-driven, automated programs that enhance product value and adoption.

In Short

• Own the strategy, execution, and measurement of global usage automation programs.
• Design and build email and multi-channel communications.
• Utilize AI and data insights for personalization and targeting.
• Run experiments to optimize messaging and program performance.
• Collaborate with Marketing, Customer Success, Operations, and Product teams.
• Translate data into actionable recommendations for customer engagement.
• Innovate new approaches for a self-service customer experience.

Requirements

• Strong passion for customer experience.
• Experience in program ownership from strategy to execution.
• Ability to interpret data and improve programs.
• Strong project management skills.
• Comfort in a fast-paced, independent work environment.
• Experience with AI or data science tools for marketing.

Benefits

• Competitive salary and bonus structure.
• Equity plan participation.
• Flexible work environment.
• Comprehensive benefits package.