Associate Inbound Success Coach - Remote

Overview

Join HubSpot, a leading CRM platform, as an Associate Inbound Success Coach, where you will provide high-quality customer interactions to drive business growth.

In Short

• Navigate a high volume of product and sales related inquiries.
• Conduct consultative pre-qualification of prospects via phone, live chat, and email.
• Help remove technical barriers for users and recommend software best practices.
• Set up high-quality appointments with sales team members.
• Identify and deliver best next steps or resources to assist customers.
• Collaborate cross-functionally to improve experiences for customers.

Requirements

• Excellent written and verbal communication skills.
• Strong technical aptitude to assist users with HubSpot software.
• Passion for helping businesses grow.
• Initiative to find resources for success.
• Ability to work collaboratively to solve problems.
• Embody HubSpot’s HEART core values.

Benefits

• Generous remuneration and stock units.
• Hybrid work environment: work from home, office, or flex.
• World-class new hire training and onboarding.
• Education allowance up to USD $5,000 per annum.
• Flexible Time Off Policy.
• Private health insurance allowance & Annual fitness reimbursement.