Associate Inbound Success Coach - Remote

Overview

Join HubSpot, a leading CRM platform, as an Associate Inbound Success Coach, where you will provide high-quality customer interactions to drive business growth.

In Short

• Navigate a high volume of product and sales inquiries.
• Conduct consultative pre-qualification of prospects via phone, live chat, and email.
• Help users overcome technical barriers and recommend best practices.
• Set up appointments for Inbound Growth Assessments.
• Identify next steps and resources for customers.
• Collaborate cross-functionally to enhance customer experience.

Requirements

• Excellent written and verbal communication skills.
• Strong technical aptitude for HubSpot software.
• Passion for helping businesses grow.
• Initiative to find necessary resources.
• Ability to work collaboratively to solve problems.
• Embody HubSpot’s HEART values.

Benefits

• Generous remuneration and stock units.
• Hybrid work environment: work from home, office, or flex.
• World-class training and onboarding.
• Education allowance up to USD $5,000 per annum.
• Flexible Time Off Policy.
• Private health insurance allowance and fitness reimbursement.
• Opportunity to work with amazing colleagues.
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks.