Remote Otter LogoRemoteOtter

Support Operations Specialist - Remote

Posted 14 weeks ago
All others
Full Time
USA
$35 - $85/hour

Overview

This is an hourly paid job for a Support Operations Specialist who will manage all aspects of the company's daily operations.

In Short

  • Manage daily operations and optimize processes.
  • Ensure correct ordering of supplies and maintain inventory.
  • Oversee the operations team and assign tasks.
  • Train new employees and ensure compliance with health and safety regulations.
  • Interact with customers and suppliers to resolve issues.
  • Track and report on operational performance.
  • Maintain policy and procedure documents.
  • Commit to improving customer experiences.
  • Excellent organizational and problem-solving skills required.
  • 2+ years of experience in a similar role preferred.

Requirements

  • Bachelor's degree preferred.
  • 2+ years of experience as an operations specialist or in a similar role.
  • Project management and leadership experience.
  • Ability to analyze and improve operational processes.
  • Strong people management and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and time management skills.
  • Detail-oriented.

Benefits

  • Competitive hourly pay.
  • Opportunity to work remotely.
  • Dynamic work environment.
  • Professional development opportunities.
  • Supportive team culture.

H.P

HR Prospect

HR Prospect is a dynamic inbound contact center focused on delivering exceptional customer service and fostering strong relationships with callers. The company prioritizes a positive customer experience by ensuring agents are well-versed in product knowledge and sales opportunities. With a commitment to professionalism and effective communication, HR Prospect seeks to create a supportive environment for both its employees and customers. The ideal candidates are those who possess strong listening skills, attention to detail, and the ability to multitask in a fast-paced setting, contributing to the overall success of the organization.

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