Operations Support Specialist - Remote

Overview

An Operations Support Specialist plays a vital behind-the-scenes role, providing administrative and technical support to ensure smooth operational processes, troubleshoot issues, and improve efficiency, while also assisting customers and staff.

In Short

• Provide technical support and troubleshoot issues.
• Monitor systems and processes for operational efficiency.
• Manage inventory and coordinate deliveries.
• Process invoices and handle financial transactions.
• Analyze issues and implement solutions for improvements.
• Collaborate with IT, Sales, and other departments.
• Create job aids and documentation for staff support.
• Generate reports and analyze data for performance monitoring.
• Strong organizational skills and attention to detail are essential.
• Proficiency in Microsoft Office Suite is required.

Requirements

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Technical skills for software or IT support roles.
• Knowledge of inventory management systems.
• Background as an administrative assistant or customer service representative.

Benefits

• Work in a supportive team environment.
• Opportunity for professional development.
• Flexible working arrangements.
• Contribute to improving operational processes.