Associate, Franchise Partnerships - Remote

Overview

As an Associate, Franchise Partnerships, you will oversee and cultivate relationships with franchise partners at all levels, ensuring their continued success and growth.

In Short

• Manage and nurture relationships with franchise account representatives.
• Serve as the primary point of contact for Franchisor staff.
• Support contract renewal efforts.
• Identify opportunities to grow accounts through upselling and cross-selling.
• Provide ongoing support to franchise partners.
• Analyze account performance and recommend strategies.
• Manage and organize standard operating procedures (SOPs).
• Conduct regular check-ins and business reviews.
• Translate insights into account management strategies.
• Travel periodically to meet with franchise partners.

Requirements

• 2+ years of experience in account management, sales, or customer success.
• Strong ability to build and maintain client relationships.
• Experience in upselling and cross-selling.
• Proficiency in CRM tools and data analysis.

Benefits

• A generous benefits program including medical, dental, and 401(k).
• Paid holidays and flexible paid time off.
• Monthly tech reimbursements.
• A culture built on innovation.