Business Solutions Operations Associate - Remote

Overview

This role involves improving the operational and financial performance of the business through data analysis and insights, aimed at enhancing the experience for home service professionals.

In Short

• Maintain a real-time view of customer success funnels.
• Measure and analyze user acquisition and engagement data.
• Support marketing teams with analytical insights.
• Translate complex data into clear communications.
• Develop recommendations for pricing and packaging strategies.
• Collaborate with cross-functional partners for accurate reporting.
• Gain expertise in products and services.
• Model best practices in data interpretation.

Requirements

• Bachelor’s degree in a quantitative discipline or equivalent experience.
• 2+ years experience with a BI tool (preferably Tableau).
• Experience sourcing business questions and answering them with data.
• Understanding of SQL for data transformation.

Benefits

• Opportunity to impact real people's lives.
• Supportive team environment focused on personal growth.
• Inclusive company culture.