Business Operations Associate - Remote

Overview

Our client is a leading provider of innovative B2B solutions, delivering high-impact products and services that help organizations optimize their operations. Their commitment to excellence drives their marketing strategies, and they now seek a Business Operations Associate to help streamline documentation, pricing, and ensure a seamless sales process.

In Short

• Manage the full documentation and pricing lifecycle.
• Analyze field data and generate accurate quotes.
• Maintain data integrity in Salesforce and other systems.
• Collaborate with internal teams for timely delivery of documents.
• Ensure customer satisfaction in all documentation.
• Convert field survey data into reports and quotes.
• Support the transition from Excel to Salesforce.
• Implement process improvements for efficiency.
• Prioritize clear communication across teams.
• Work in a detail-oriented, organized manner.

Requirements

• 1-2 years of experience in a customer-facing role.
• Strong written and verbal communication skills.
• Working knowledge of Excel, including Pivot tables and formulas.
• Familiarity with Salesforce and its functionalities.
• Attention to detail and accuracy in work.
• Ability to prioritize customer satisfaction.
• Experience in process management and improvement.
• Team collaboration skills.
• Ownership of work responsibilities.
• Systems thinking mindset.

Benefits

• Opportunity to work in a growing company.
• Contribute directly to operational efficiency.
• Be part of a committed team delivering high-quality results.
• Work in a fast-paced environment.
• Flexible remote work arrangement.