Senior Director - Commerce Partner Success - Remote

Overview

As HTS continues to expand its reach as a leading travel technology company, we are looking for a Senior Director of Partner Success to lead the commerce partner strategy, onboarding, and growth for our travel commerce platform. This leader will be responsible for ensuring the long-term success of our B2B partners across travel verticals, including flights, hotels, and cars, enabling them to drive meaningful revenue and enhance traveler experiences.

In Short

• Define and execute the Partner Success strategy for HTS Commerce.
• Build and lead a high-performing team of Partner Success Managers.
• Develop scalable onboarding frameworks for new partners.
• Serve as a senior point of escalation for top-tier partners.
• Collaborate with Product and Engineering teams to prioritize partner needs.
• Leverage analytical tools to monitor product performance.

Requirements

• Strong interpersonal and communication skills.
• Proven ability to manage and grow strategic partnerships.
• Excellent analytical skills with experience in data-driven decision-making.
• Experience building and managing high-performing teams.
• Experience in the travel industry is a strong plus.

Benefits

• Competitive salary and pre-IPO equity packages.
• Monthly cash allowance for medical and insurance coverage.
• Option to contribute to a private retirement savings account.
• Generous parental leave above industry standards.
• Unlimited PTO.
• Work-from-home stipend.
• Travel stipend.
• Entrepreneurial culture encouraging risk-taking.
• Open communication with management.
• Small, dynamic teams with a massive impact.