Senior Director of Partner Success, E-commerce (Remote - Canada)

Overview

As HTS continues to expand its reach as a leading travel technology company, we are looking for a Senior Director of Partner Success to lead the commerce partner strategy, onboarding, and growth for our travel commerce platform. This leader will be responsible for ensuring the long-term success of our B2B partners across travel verticals, including flights, hotels, and cars, enabling them to drive meaningful revenue and enhance traveler experiences.

In Short

• Define and execute the Partner Success strategy for HTS Commerce.
• Build and lead a high-performing team of Partner Success Managers.
• Develop scalable onboarding frameworks for new partners.
• Act as a strategic thought partner for top-tier partners.
• Collaborate with Product and Engineering teams to meet partner needs.
• Leverage data to monitor product performance and optimize offerings.

Requirements

• Strong interpersonal and communication skills (English required).
• Proven ability to manage and grow strategic partnerships.
• Excellent analytical skills with data-driven decision-making experience.
• Creativity and strategic thinking for business opportunities.
• Experience building and managing high-performing teams.
• Travel industry experience is a strong plus.

Benefits

• Competitive salary and pre-IPO equity packages.
• 100% coverage of group insurance premiums.
• Access to telemedicine services.
• Unlimited PTO.
• Work-from-home stipend.
• Entrepreneurial culture with open communication.