Care Solutions Consultant - Remote

Overview

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.

Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.

Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. 

In Short

• Guide families and clients through conversations about in-home, non-medical care.
• Connect with potential clients primarily by phone, email, chat, and text.
• Handle 80-95 inbound and outbound calls daily.
• Meet daily outreach and conversion goals.
• Use CRM tools like Salesforce to track activity.

Requirements

• 3+ years of phone-based sales or customer service experience.
• Bachelor’s degree or equivalent professional experience.
• Experience in a high-volume call center environment.
• Thrive in a metrics-driven environment.
• Empathetic communicator with sales execution skills.
• Experience working remotely.
• Experience in home care, healthcare, or senior services is a plus.

Benefits

• Hourly pay range of $19.90 - $22.10.
• Tiered monthly bonus structure based on sales targets.
• Equity and 401K with up to a 4% match.
• Medical, dental, and vision coverage including a zero cost plan.
• Generous time off program and Employee Assistance Program.