Remote Otter LogoRemoteOtter

Level 3 - Support Technician - Remote

Posted 15 weeks ago
DevOps / Sysadmin
Full Time
USA, Philippines

Overview

The Level 3 Support Technician is responsible for providing advanced technical support in networking and server technologies, requiring strong communication skills and the ability to manage client relationships effectively.

In Short

  • Position: Level 3 Support Technician
  • Employer: MSP company based in USA
  • Remote work setup
  • Working schedule: Monday-Friday, 8:00AM - 5:00PM PST
  • Requires strong technical aptitude
  • Minimum of five years of experience
  • Strong communication skills are essential
  • Ability to manage client relationships
  • Fast-paced work environment
  • Focus on common and mature networking technologies

Requirements

  • At least five years of experience in technical support
  • Strong knowledge of networking and server technologies
  • Excellent communication skills
  • Ability to handle client issues effectively
  • Experience in a fast-paced environment

Benefits

  • Remote work flexibility
  • Opportunity to work with a leading MSP
  • Collaborative team environment
  • Professional development opportunities
HireArchi logo

HireArchi

HireArchi is a dynamic Hospitality and Asset Management company based in the USA, specializing in a diverse portfolio that includes restaurant franchises, fitness franchises, and commercial retail real estate investments. With a focus on strategic financial leadership and operational efficiency, HireArchi is committed to driving growth and profitability while fostering a culture of accountability and continuous improvement. The company values detail-oriented professionals who excel in financial strategy and analysis, and it offers a remote work setup aligned with Pacific Standard Time.

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