Sales Enablement & Training Specialist (SDR – BPO/Call Center) - Remote

Overview

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.

In Short

• Lead the onboarding and training of all new SDR hires in a BPO/call center sales environment.
• Design, develop, and continuously improve sales training and enablement programs.
• Create structured work modules and training content within an LMS platform.
• Manage, coach, and mentor SDRs and team leads to drive performance.
• Build, manage, and maintain lead lists in collaboration with sales and operations teams.
• Ensure SDRs are trained on lead management and CRM best practices.
• Partner with sales leadership to align training programs with performance goals.
• Implement and optimize operational processes and sales enablement automations.
• Monitor SDR performance metrics and provide targeted coaching.
• Serve as a subject matter expert on sales development best practices.

Requirements

• Prior experience in a sales management or supervisor role within a BPO or call center.
• Proven experience training, coaching, and managing SDR or inside sales teams.
• Strong understanding of sales development roles and lead management.
• Demonstrated ability to create structured training programs.
• Operationally strong with the ability to design and enforce repeatable processes.
• High level of technical proficiency with LMS platforms and CRMs.
• Must have prior experience working in a fully remote environment.

Benefits

• Competitive pay and real growth opportunities.