Clinical Customer Success Executive - Remote

Overview

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person.

In Short

• Seeking a Clinical Customer Success Executive with clinical and corporate experience.
• Role combines nursing expertise with strategic customer success responsibilities.
• Opportunity to partner and report to the Chief Medical Officer.
• Remote role with up to 50% travel to local clients.
• Build and maintain relationships with healthcare staff and leaders.
• Lead product implementations and training for nursing teams.
• Identify opportunities to improve workflows and patient care outcomes.
• Manage client relationships and collaborate with internal teams.
• Establish metrics to measure success in patient care and operations.
• Present at conferences/webinars on AI impact in Nursing.

Requirements

• A minimum of 5 years of clinical experience/exposure.
• Proven experience in customer success, account management, or project management.
• Ability to build relationships across an organization.
• Strong understanding of healthcare industry and clinical workflows.
• Experience in a fast-paced startup environment.
• Strong background in project management.

Benefits

• Work with top experts in healthcare and AI.
• Innovative mission to transform health outcomes globally.
• Visionary leadership team with extensive experience.
• Opportunity to influence healthcare technology adoption.
• Engagement with strategic investors in the tech space.