Clinical Customer Success Executive - Remote

Overview

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.

In Short

• Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.
• Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions.
• Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, and others.
• Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.

Requirements

• A minimum of 5 years of clinical experience.
• Proven experience in customer success, account management, or project management.
• Ability to build relationships across an organization, from front-line staff to executives.
• Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements.
• Experience working with cross-functional teams in a fast-paced startup environment.
• Strong background in project management.

Benefits

• Opportunity to partner and report to the Chief Nursing Officer.
• Training nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions.
• Collaboration with internal teams to address client feedback and improve user experiences.
• Travel extensively to healthcare facilities for onsite support and training.
• Participate in strategic in-office sessions in Palo Alto.