Clinical Customer Success Executive - Remote

Overview

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.

In Short

• Seeking a Clinical Customer Success Executive with clinical and corporate experience.
• Role combines nursing expertise with strategic customer success responsibilities.
• Build and maintain relationships with healthcare staff and leaders.
• Lead product implementations in nursing workflows.
• Train healthcare staff on Hippocratic AI solutions.
• Identify opportunities to improve workflows using AI tools.
• Manage client relationships and ensure seamless communication.
• Collaborate with internal teams to address client feedback.
• Travel extensively for onsite support and training.
• Present at conferences/webinars on AI impact in Nursing.

Requirements

• A minimum of 5 years of clinical experience or health system exposure.
• Proven experience in customer success or project management.
• Ability to build relationships across an organization.
• Strong understanding of healthcare industry and clinical workflows.
• Experience in a fast-paced startup environment.
• Strong background in project management.
• Remote position with expected travel and onsite presence.

Benefits

• Innovative mission to transform health outcomes globally.
• Work with top experts in healthcare and AI.
• Opportunity to partner with the Chief Medical Officer.
• Strategic investors backing the company.
• Visionary leadership from healthcare professionals and AI researchers.