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Implementation Manager - Remote

Posted 14 weeks ago
All others
Full Time
Worldwide
$120,000 - $160,000/year

Overview

As an Implementation Manager at Hightouch, you will be the force behind successful implementations, working closely with Technical Architects to ensure seamless integration of Hightouch into customers' existing data infrastructure.

In Short

  • Drive the onboarding process for customers.
  • Design and optimize implementation frameworks.
  • Lead technical discovery sessions and workshops.
  • Create and maintain detailed technical documentation.
  • Develop and execute implementation plans.
  • Partner with Technical Architects to resolve technical blockers.
  • Build relationships with technical stakeholders.
  • Contribute to product development feedback.
  • Standardize and automate implementation processes.

Requirements

  • 5-10 years of experience in technical implementation.
  • Strong technical background in data integration and APIs.
  • Proven track record in managing complex implementations.
  • Experience in creating scalable implementation processes.
  • Excellence in technical project management.
  • Strong presentation and facilitation skills.
  • Experience with data warehouses and ETL processes is a plus.
  • Bachelor's degree in Computer Science or related field.

Benefits

  • Meaningful equity compensation in the form of ISO options.
  • Early exercise and a 10-year post-termination exercise window.
Hightouch logo

Hightouch

Hightouch is a pioneering company focused on empowering users to take action on their data through its innovative Composable Customer Data Platform (CDP). By enabling businesses to utilize their own data warehouses for customer data collection, preparation, and activation, Hightouch eliminates the need for extensive engineering resources, allowing business users to automate processes and enhance marketing performance without coding. The company values meaningful impact, efficient execution, and a compassionate work environment, fostering a culture of strong communication and growth. With a diverse clientele that includes notable companies like Spotify and NBA, Hightouch operates from San Francisco with a remote-friendly approach, supported by prominent investors.

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