Patient Access Team Lead - Remote

Overview

The Patient Access Team Lead oversees daily operations of patient registration, financial counseling, insurance verification, and scheduling, ensuring compliance and training for staff while monitoring performance metrics.

In Short

• Oversees patient access operations and workflows.
• Monitors and evaluates staff performance.
• Ensures compliance with policies and regulations.
• Supports organizational goals and initiatives.
• Identifies and resolves registration and billing issues.
• Acts as a technical expert and staff leader.
• Provides training and support to staff.
• Handles various administrative duties as required.
• Requires experience in medical terminology and software.
• Adheres to HIPAA and data security guidelines.

Requirements

• High school diploma or GED required.
• 3-5 years of related experience preferred.
• Experience with benefit verification and collections.
• Knowledge of ICD-9 coding is a plus.
• Strong communication and leadership skills.
• Ability to monitor and improve staff performance.
• Proficient with various computer software programs.
• Preferred Associate’s degree.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Supportive work environment.
• Access to health and wellness programs.
• Flexible scheduling options.