Regional Operations Director - Northern California - Remote

Overview

The Regional Operations Director (ROD) at VCA Animal Hospitals is responsible for overseeing the business aspects of hospital operations in Northern California, ensuring a sound medical environment and supporting operational excellence.

In Short

• Lead business operations for multiple veterinary hospitals in Northern California.
• Ensure quality medical practice and customer service standards are met.
• Manage finances, staffing, and human resources across the region.
• Drive hospital revenue growth and manage financial performance.
• Develop training programs for hospital management and staff.
• Collaborate with marketing teams to enhance hospital visibility.
• Foster a positive work culture and high employee engagement.
• Conduct performance reviews and manage hiring processes.
• Implement operational best practices and ensure compliance with regulations.
• Travel up to 65% within the region.

Requirements

• Leadership experience in multi-site operations, preferably in healthcare.
• Strong financial acumen and experience in P&L management.
• Proven ability to build and lead high-performing teams.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree preferred; MBA or healthcare management degree is a plus.

Benefits

• Competitive compensation package.
• Comprehensive benefits including medical, dental, and vision.
• Paid vacation and sick days.
• 401(k) plan.
• Generous employee pet discounts.