Head of Client Success & Growth (Bilingual ES/EN) - Remote

Overview

Join a powerhouse company that is reshaping remote work by connecting elite professionals with leading businesses. We are looking for a Director of Client Success & Growth who can inspire teams and implement strategies that drive engagement and retention.

In Short

• Lead a high-impact team of Account Managers & Success Coaches.
• Develop customer retention and cross-selling strategies.
• Continuously improve processes and account management strategies.
• Coach and develop your team, fostering a culture of success.
• Manage relationships with high-value clients and lead negotiations.
• Identify opportunities to scale services and expand partnerships.
• Bilingual mastery in English and Spanish is required.
• Experience in driving customer success in fast-paced environments.
• Comfortable using Excel and CRM tools.
• Willingness to travel to the U.S. for client engagement.

Requirements

• Strong communication and leadership skills.
• Proven ability to manage and inspire teams.
• Strategic vision and analytical thinking.
• Commercial expertise in account management and sales.
• Tech-savvy and performance-driven.
• Commitment to growth and client relationships.

Benefits

• Fully remote work environment.
• Fixed Monday–Friday schedule for work-life balance.
• Business travel to the U.S. for strategic planning.
• Opportunities for career growth.
• Competitive compensation with a total earning potential of $84,000/year.