Head of Success (Bilingual ES/EN) - Remote

Overview

An exciting opportunity for a bilingual Spanish and English speaker to lead a dynamic account management team in a fully remote role for a fast-growing US-based company.

In Short

• Manage and supervise the account managers team.
• Develop and implement training programs for team members.
• Drive team performance through motivation and recognition.
• Identify new business opportunities and potential markets.
• Conduct market and competitive analysis.
• Lead negotiations with key clients.
• Develop strategies to optimize client relationships.
• Foster a high-energy, high-performance culture.
• Willingness to travel to the U.S. twice a year.
• Work from anywhere with a fixed schedule.

Requirements

• Advanced proficiency in both English and Spanish.
• Proven leadership abilities in high-pressure environments.
• Strong strategic thinking and analytical skills.
• Extensive experience in customer success and commercial strategies.
• Proficient in using tools like Excel for performance tracking.
• Commitment to professional success.

Benefits

• Work from anywhere, Monday to Friday, 40 hours per week.
• Exciting business trips to the U.S. twice a year.
• Flexible start date for the right candidate.