Full Remote Head of Success (Bilingual ES/EN)

Overview

An exciting opportunity for a bilingual (Spanish and English) Head of Success to lead a dynamic team in a fully remote position with a US-based company.

In Short

• Manage and supervise a team of account managers.
• Develop and implement training programs for team members.
• Drive team performance through motivation and recognition.
• Identify new business opportunities and markets.
• Conduct market and competitive analysis.
• Lead client negotiations for favorable outcomes.
• Develop strategies to enhance client relationships.
• Ensure high customer satisfaction and retention.
• Willingness to travel to the U.S. twice a year.
• Work from anywhere with a fixed schedule.

Requirements

• Bilingual proficiency in English and Spanish.
• Proven leadership and results-oriented experience.
• Strong strategic thinking and analytical skills.
• Extensive experience in upselling and client relationship management.
• Tech-savvy with proficiency in Excel.
• Commitment to professional success.

Benefits

• Flexible work from anywhere, Monday to Friday.
• Exciting business trips to the U.S. twice a year.
• Competitive salary with potential earnings up to $84,000/year.
• Opportunity to work in a dynamic and innovative environment.