Customer Service Agent (Live Chat and Email Support) - Remote

Overview

Join a stable remote customer service team as a Customer Service Agent, where you will enhance sales conversion through excellent customer interactions.

In Short

• Position: Customer Service Agent (Live Chat and Email Support)
• Work remotely from the Philippines
• Shifting schedule, predominantly US business hours
• Handle incoming chats from multiple client websites
• Focus on increasing sales conversion through customer service
• Manage post-order queries like order status and shipping info
• Work collaboratively with the team
• Continuous learning and training opportunities
• Ensure a productive work environment
• Protect sensitive information

Requirements

• Experience in customer service
• Strong communication skills
• Ability to work in a team
• Self-motivated and eager to learn
• Proper work setup for remote work

Benefits

• Work from home flexibility
• Join a fully remote team
• Supportive company culture
• Opportunities for professional growth