Live Chat Customer Support - Remote

Posted 56 weeks ago

Customer Service

Freelance

Philippines

$5.00/hour

Overview

We are looking for proactive, service-oriented people for full-time live chat customer support positions. If you are comfortable interacting with customers by computer and pay close attention to details, then you may be a great fit for this role.

In Short

Responding to customer inquiries and resolving their issues through live chat.
Providing accurate information about products and services.
Assisting customers with orders and returns.
Troubleshooting technical issues.
Maintaining records of customer interactions.
Continuously improving knowledge and skills.

Requirements

2 years of live chat customer support experience.
Proficient in written and spoken English.
Experience with help desk software.
Familiarity with CRM tools.
Own work-from-home equipment.
Available to start ASAP.

Benefits

Earn as much as Php 40,000 every month!
Fully remote work.
Opportunities to work with various projects.
Amazing Assistant Support.

Magic

Magic is a dynamic and innovative company specializing in providing exceptional customer support services through live chat. With a focus on proactive and service-oriented interactions, Magic aims to create seamless customer experiences by resolving inquiries and issues efficiently. The company values detail-oriented individuals who can build rapport with customers and maintain a comprehensive knowledge base of products and services. Operating fully remotely, Magic offers flexible freelance opportunities, competitive compensation, and a supportive environment for continuous learning and professional growth.

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