Template Support Specialist - Remote

Overview

Heidi is on a mission to halve the time it takes to deliver world-class care through AI systems that enhance the quality and accessibility of care for patients worldwide.

In Short

• Support clinicians using Heidi's clinical AI product.
• Review and transform clinical documents into customizable templates.
• Collaborate with Customer Success and Medical Knowledge teams.
• Participate in training initiatives for users.
• Optimize existing templates for current users.
• Provide exceptional customer support and resolve inquiries.
• Learn to use various AI and software tools for efficiency.

Requirements

• Early career medical, nursing, or allied health professionals preferred.
• Availability of 30-38 hours per week (hybrid/remote).
• Quick learner who can work autonomously.
• Organized with effective time management skills.
• Strong written and verbal communication skills.
• Experience with software tools like Notion, Loom, ChatGPT is a plus.

Benefits

• Flexible work with 3 days in the office per week.
• Additional paid day off for your birthday and wellness days.
• A personal development budget of $500 per annum.
• Opportunity to learn from a diverse team of professionals.
• Chance to create a global impact in healthtech.
• Fast track your career with growth opportunities.