HCA Service Program Manager - Remote

Overview

The Service Program Manager will enhance client satisfaction by leading business and program management for GE-Client partnerships, focusing on the Dallas TX area.

In Short

• Drive overall client satisfaction and manage key partnerships.
• Establish implementation and operational processes.
• Track service delivery and program progress.
• Function as the primary customer interface for all program matters.
• Lead operational excellence and efficiency initiatives.
• Develop business plans to meet safety and quality objectives.
• Communicate effectively with internal and external stakeholders.
• Manage resources and resolve conflicts.
• Willingness to travel up to 50% domestically.
• Legal authorization to work in the U.S. required.

Requirements

• Bachelor’s degree and 5+ years of operations/service experience.
• Strong analytical skills and business acumen.
• Excellent networking and negotiation skills.
• Experience in client-facing roles and project management.
• Ability to communicate complex issues clearly.
• Experience in the Healthcare industry is desired.
• Established project management skills.
• Ability to document and execute programs effectively.
• Experience with GE Healthcare products is a plus.
• Ability to influence and persuade in a matrixed environment.

Benefits

• Great work environment and professional development.
• Challenging careers with competitive compensation.
• Culture that fosters care, collaboration, and support.
• Opportunities for career growth within GE HealthCare.
• Comprehensive total rewards package.