Associate Agile Product Owner - Customer Experience Platform - Remote

Overview

The Associate Agile Product Owner plays a crucial role in maximizing the value of capabilities through strategic and tactical product decisions, primarily supporting data and reporting for the Customer Experience Platform program.

In Short

• Support data and reporting for the Customer Experience Platform program.
• Collaborate with business teams and technical teams.
• Set priorities for the agile team.
• Manage the product backlog and define acceptance criteria.
• Engage with stakeholders to identify product enhancement opportunities.
• Ensure the team understands the backlog items and their business value.
• Develop understanding of the voice of the customer and business.
• Monitor execution progress and analyze delivery metrics.
• Foster an inclusive and collaborative team environment.
• Drive business readiness and change management activities.

Requirements

• Minimum of two years of experience in Agile product owner or related role.
• Experience in the insurance industry required.
• Strong leadership and relationship management skills.
• Exceptional written and verbal communication skills.
• Proficient with agile lifecycle management tools (e.g., JIRA).
• Familiarity with agile methodologies such as SAFe and Scrum.
• Experience with data analysis tools like Tableau.
• Ability to manage multiple stakeholders and priorities.
• Strong critical thinking and problem-solving skills.
• Self-motivated and organized individual.

Benefits

• Competitive salary with potential bonuses.
• Opportunities for professional development.
• Inclusive workplace culture.
• Flexible work arrangements (Hybrid or Remote).
• Health and wellness benefits.
• Support for education and volunteerism.
• Comprehensive benefits package.
• Employee recognition programs.
• Work-life balance initiatives.
• Diversity, equity, and inclusion programs.