Windows Sustaining Engineer - Remote

Overview

Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.

In Short

• Support the development and long-term maintenance of Halcyon Anti-Ransomware platform on Windows.
• Diagnose and triage customer issues by analyzing logs and diagnostic data.
• Work closely with customer support, sales, product management, and engineering teams.
• Write kernel-mode and user-mode code for various functionalities.
• Optimize code performance using profiling tools.
• Maintain code quality through unit and integration testing.
• Communicate effectively with team members and stakeholders.
• Proficiency in troubleshooting and debugging complex systems.

Requirements

• Proven ability to troubleshoot and debug complex systems effectively.
• Proficiency with windbg in both user-mode and kernel-mode.
• Experience identifying performance bottlenecks using Windows Performance Analyzer.
• Strong written and verbal communication skills.
• Ability to develop high-quality code in C++.
• Experience programming in Rust or a strong desire to learn Rust.
• Knowledge of Windows NT internals.

Benefits

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
• 401k plan with a generous employer contribution.
• Short and long-term disability coverage, basic life and AD&D insurance plans.
• Medical and dependent care FSA options.
• Flexible PTO policy.
• Parental leave.
• Generous equity offering.