IT Administrator - Remote

Overview

Halcyon’s goal is to deliver a revolutionary anti-ransomware solution that best protects our customers from ransomware.

In Short

• Provide advanced technical expertise as the escalation point for helpdesk requests.
• Manage employee onboarding and off-boarding processes.
• Oversee configuration, security, and compliance of employee computing devices.
• Administer SaaS applications ensuring security and access control.
• Operate identity management systems and maintain user access.
• Maintain endpoint protection tools and monitor security threats.
• Support and administer corporate collaboration tools.
• Develop automation for IT processes using scripting tools.

Requirements

• Minimum of 3 years' experience in user support or service desk operations.
• Proven ability to quickly learn and master new technical skills.
• Strong problem analysis and troubleshooting skills.
• Excellent communication and collaboration skills.
• Ability to work independently while supporting team initiatives.
• Experience managing MDM solutions at scale.
• Strong general networking knowledge including DHCP, DNS, and TCP/IP.

Benefits

• Comprehensive healthcare with premiums paid in full for employees and dependents.
• 401k plan with a generous employer contribution.
• Short and long-term disability coverage.
• Flexible PTO policy.
• Parental leave.
• Generous equity offering.