Sales Advisor for Small Business Solutions - Remote

Overview

As a Sales Advisor at Gusto, you will assist small business customers in selecting the right payroll platform, providing support through various communication channels.

In Short

• Manage high volume inbound calls, chats, and emails.
• Maintain records in Salesforce for all leads.
• Act as a trusted advisor for customers.
• Support customers through account setup and onboarding.
• Exhibit customer empathy and product knowledge.
• Master advisory selling techniques.
• Participate in community and career development opportunities.

Requirements

• 1 year experience in a high volume sales or customer service environment.
• Commitment to customer empathy and ethical practices.
• Passion for achieving goals and improving skills.
• Excellent communication skills via phone and email/chat.
• Motivated by challenges and adaptable to change.

Benefits

• Collaborative and inclusive workplace.
• Opportunities for career development.
• Supportive company culture focused on solutions selling.