Clinical Account Executive - Remote

Overview

The Clinical Account Executive (CAE) is a strategic leadership role responsible for overseeing and managing large, complex client relationships and driving long-term success for strategic and large market/strategic accounts. The CAE focuses on delivering exceptional client experiences by aligning business strategies with client objectives, fostering innovation, and ensuring high-value outcomes.

In Short

• Manage and oversee Clinical Account Managers.
• Engage with clients through regular meetings and reporting.
• Provide clinical analysis of group-specific cost drivers.
• Assist with escalated issues on client accounts.
• Conduct performance monitoring and development for Clinical Account Managers.
• Oversee onboarding and training of new Clinical Account Managers.
• Analyze client data to improve satisfaction and retention.
• Deliver presentations to clients demonstrating product value.
• Collaborate with internal and external teams for client retention.
• Assist leadership in guiding Clinical Management teams.

Requirements

• 7+ years related work experience.
• 2+ years direct supervisory/management experience.
• Bachelor’s degree in Nursing or related field.
• Current RN license required.
• Proficiency in MS Office applications.
• Strong verbal and written communication skills.
• Excellent client service attitude.
• Ability to present to clients and executives confidently.
• Well-developed project management skills.
• Ability to work independently and collaboratively.

Benefits

• Opportunities for professional growth.
• Supportive team environment.
• Flexible work arrangements.
• Comprehensive training programs.
• Competitive compensation package.