Remote Otter LogoRemoteOtter

EMR Implementation Coordinator - Remote

Posted 1 week ago
Customer Service
Full Time
CA, USA
$147,100 - $202,300/year
EMR Implementation
Customer Support
Healthcare Workflows
Training
Project Management
Data Integrity
HIPAA Compliance

Overview

The EMR Implementation Coordinator will support the integration, onboarding, and training of EMR customers, ensuring a seamless customer experience throughout the implementation process.

In Short

  • Manage technical implementations with various EMR platforms.
  • Conduct testing for system functionality and data integrity.
  • Create training materials and user guides.
  • Facilitate training sessions for users.
  • Provide phone support for onboarding and issue resolution.
  • Collaborate with internal teams for system enhancements.
  • Educate customers on new features and best practices.
  • Minimum 2 years of EMR implementation experience required.
  • Strong understanding of healthcare workflows is essential.
  • Bachelor’s degree in a business-related field is required.

Requirements

  • Experience in EMR implementation.
  • Previous customer support or training experience.
  • Problem-solving skills with a focus on customer satisfaction.
  • Familiarity with healthcare regulations.
  • Ability to communicate effectively with customers and teams.

Benefits

  • Flexible hybrid work model.
  • Competitive salary range.
  • Opportunities for professional development.
  • Supportive work environment.
  • Commitment to diversity and inclusion.
Guardant Health logo

Guardant Health

Guardant Health is a pioneering precision oncology company dedicated to combating cancer on a global scale through its innovative proprietary tests, extensive data sets, and advanced analytics. The company’s oncology platform is designed to enhance commercial adoption, improve patient clinical outcomes, and reduce healthcare costs throughout the cancer care continuum. Guardant Health has successfully launched several tests, including Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® for advanced stage cancer patients, as well as Guardant Reveal™ for early-stage cancer patients. Additionally, the Guardant Health screening portfolio, featuring the Shield™ test, addresses the needs of individuals eligible for cancer screening.

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