Remote Otter LogoRemoteOtter

Implementation Coordinator - Remote

Posted 15 weeks ago

Overview

The Implementation Coordinator will support consultants in guiding clients through the planning, design, build, and implementation of Lifelong Learning software, ensuring successful project execution.

In Short

  • Support consultants across various project phases.
  • Independently lead low complexity implementation projects.
  • Provide project support across a portfolio of projects.
  • Initiate new client projects.
  • Maintain understanding of Lifelong Learning software features.
  • Deliver customized product training to stakeholders.
  • Triaging issues and providing first-level customer support.
  • Coordinate activities with cross-functional teams.
  • Create project status reports and support steering committee meetings.
  • Review and improve internal documentation and project delivery methods.

Requirements

  • University degree or College diploma in Business Administration or Computer Science.
  • 1-3 years of experience as a Project Coordinator or Business Analyst.
  • Ability to multi-task and prioritize effectively.
  • Experience in developing client relationships.
  • Independent and self-motivated individual.
  • Project Management or Scrum certification is an asset.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills.
  • Motivated by collaborative team environments.

Benefits

  • Salary range of $60,000 - $90,000.
  • Remote-first workplace.
  • RRSP/401(k) with matching contributions.
  • Professional development opportunities.
  • Flexible time off.
  • Comprehensive benefits package.
  • Mental health benefits.
  • Financial health benefits.
  • Employee-led committees for DEI and culture.
  • Collaborative work environment.

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