Implementation Coordinator - Remote

Overview

The Implementation Coordinator will support consultants in guiding clients through the planning, design, build, and implementation of Lifelong Learning software, ensuring successful project execution.

In Short

• Support consultants across various project phases.
• Independently lead low complexity implementation projects.
• Provide project support across a portfolio of projects.
• Initiate new client projects.
• Maintain understanding of Lifelong Learning software features.
• Deliver customized product training to stakeholders.
• Triaging issues and providing first-level customer support.
• Coordinate activities with cross-functional teams.
• Create project status reports and support steering committee meetings.
• Review and improve internal documentation and project delivery methods.

Requirements

• University degree or College diploma in Business Administration or Computer Science.
• 1-3 years of experience as a Project Coordinator or Business Analyst.
• Ability to multi-task and prioritize effectively.
• Experience in developing client relationships.
• Independent and self-motivated individual.
• Project Management or Scrum certification is an asset.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Motivated by collaborative team environments.

Benefits

• Salary range of $60,000 - $90,000.
• Remote-first workplace.
• RRSP/401(k) with matching contributions.
• Professional development opportunities.
• Flexible time off.
• Comprehensive benefits package.
• Mental health benefits.
• Financial health benefits.
• Employee-led committees for DEI and culture.
• Collaborative work environment.