Online Community Moderator (Discord) - Remote

Overview

GrowthAssistant is seeking a skilled and motivated Discord Online Community Moderator who will moderate channels, manage a team of moderators, and ensure a safe, engaging community.

In Short

• Moderate Discord channels to maintain a safe and engaging community.
• Manage a team of moderators.
• Respond to user inquiries and escalate issues as needed.
• Oversee high-volume activity during peak hours.
• Address and resolve inappropriate behavior and technical issues.
• Collaborate with Customer Support for aligned strategies.
• Provide end-of-day recaps for effective communication.
• Work from home with flexible hours.
• Receive attendance, performance, and referral bonuses.
• Enjoy paid holidays and health insurance benefits.

Requirements

• 2+ years of experience managing online communities.
• Proven conflict resolution skills in fast-paced environments.
• Excellent written communication skills.

Benefits

• Work from home.
• Attendance, performance, and referral bonuses.
• Paid holidays and time off.
• Health insurance card.