Clinical Operations Coordinator - Remote

Overview

Are you a problem-solver who loves helping people and keeping things running smoothly behind the scenes? Are you energized by creating positive experiences and building strong relationships? If so, we’d love for you to join our team as a Clinical Operations Coordinator!

In Short

• Serve as the first point of contact for providers.
• Own key aspects of provider onboarding and offboarding.
• Troubleshoot provider issues related to system access.
• Collaborate with cross-functional teams to optimize processes.
• Continuously identify and implement process improvements.
• Become a subject matter expert in provider workflows.
• Maintain accurate documentation of processes.

Requirements

• Strong customer service and communication skills.
• Comfort with learning complex systems and workflows.
• Highly organized and detail-oriented.
• Ability to work independently and collaboratively.
• Flexible and adaptable to evolving responsibilities.
• Excellent verbal and written communication skills.

Benefits

• Permanent Work From Home setup.
• Performance Bonus.
• Anniversary Bonus for 1st, 2nd, and 3rd years.
• Referral Bonus for successful referrals.
• Holiday Paid Time Off for 7 days a year.
• Paid Time Offs for 6 - 10 days a year.
• Mental Health Break for 3 days a year.
• Health Card Plan.