Clinical Operations Coordinator - Remote

Overview

BetterMynd is an online mental health teletherapy platform for college students, empowering them to get the mental health care they need through a network of licensed providers.

In Short

• Coordinate department activities and support counselors' professional development.
• Manage onboarding and offboarding processes for counselors.
• Ensure compliance with credentialing requirements.
• Assist in counselor recruitment and scheduling.
• Respond to counselor support requests.
• Maintain accurate records related to clinical operations.
• Participate in process improvement initiatives.
• Support payroll adjustments for counselors.
• Facilitate platform training and onboarding processes.
• Work in a dynamic environment with a focus on diversity and inclusion.

Requirements

• Bachelor's degree in a relevant field.
• 2+ years of experience with operational systems.
• Strong organizational and project coordination skills.
• Experience with business application software (e.g., Monday.com, Quicksight).
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Experience in a healthcare or clinical setting preferred.
• Knowledge of regulatory requirements in healthcare.
• Commitment to confidentiality and ethical standards.
• Flexibility to adapt to changing priorities.

Benefits

• Health and dental benefits.
• Unlimited PTO.
• Employee equity.
• Opportunity to work in a diverse and inclusive environment.
• Support for professional development.