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Training & Onboarding Specialist (Marketing Tech) - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide

Overview

We’re hiring a Training & Onboarding Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users. You’ll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.

In Short

  • Deliver customer onboarding and training programs for enterprise clients.
  • Lead workshops and cohorts that help teams master workflows.
  • Translate technical concepts into clear, practical guidance for marketing users.
  • Build and refine enablement playbooks to ensure long-term adoption.
  • Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).

Requirements

  • 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
  • Strong hands-on experience with HubSpot or other CRM/automation platforms.
  • Proficiency in SQL and Python (required).
  • Strong communication skills and experience running client-facing training or workshops.
  • Understanding of SEO and content marketing.
  • Passion for teaching, enabling, and helping clients succeed.

Benefits

  • Work directly with enterprise marketing teams at top global companies.
  • Grow your expertise in workflow automation and AI-driven tools.
  • Be part of a fast-growing tech company with exciting opportunities ahead.
  • Play a key role in helping modern marketing teams adopt cutting-edge technology.
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Growth Troops

Growth Troops is a rapidly expanding web development agency that specializes in delivering high-performance, custom websites and web applications for venture-backed startups and digital-first enterprises. With a growing project pipeline, the company is focused on providing tailored web development services, from initial discovery and UX audits to full-stack builds and post-launch support. The team is dedicated to understanding the unique needs of digital-native companies and is committed to driving their growth through innovative web solutions.

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