Training and Onboarding Specialist - Remote

Overview

The Training and Onboarding Specialist will play a vital role in ensuring our global Client Success teams are equipped with the knowledge and resources necessary for success. This position involves coordinating training initiatives across multiple time zones, developing comprehensive training materials, and managing knowledge libraries.

In Short

• Coordinate training initiatives across multiple time zones.
• Develop comprehensive training materials.
• Manage knowledge libraries for team resources.
• Ensure smooth onboarding processes for new team members.
• Provide continued education for team members.
• Exceptional verbal and written communication skills required.
• Strong interpersonal skills to build rapport with individuals.
• Proficient in Google Workspace for managing training materials.
• Ability to adapt to new software and technologies.
• Strategic thinking to align training with company objectives.

Requirements

• Exceptional verbal and written communication skills.
• Strong interpersonal skills.
• Empathy and understanding while focusing on company goals.
• Strong organizational and time management skills.
• Proficient in Google Workspace.
• Ability to quickly learn new software.
• Strong strategic thinking skills.
• Proven problem-solving abilities.

Benefits

• Work remotely from anywhere.
• Be part of a global team.
• Opportunity to develop training initiatives.
• Engage in continuous learning and development.
• Collaborate with diverse teams.