Senior Medical Operations & Growth Strategist - Remote

Overview

We’re looking for a Senior Medical Operations & Growth Strategist to drive efficiency, scale systems, and support strategic hiring and growth. You’ll work closely with leadership to ensure the clinic runs smoothly while optimizing for long-term success.

In Short

• Oversee operations across billing, patient systems, and internal workflows
• Design and implement scalable systems using GoHighLevel, Office Ally, Monday.com
• Own billing company relationship and performance tracking
• Build and refine SOPs across departments
• Lead hiring and onboarding for clinical and front desk staff
• Guide marketing efforts with campaign input and performance insights
• Uncover strategic opportunities to improve margins and enable expansion

Requirements

• 6+ years in healthcare operations, growth, or systems management
• Deep knowledge of CRMs, workflow automation, and data tools (SQL, dashboards)
• Proven track record managing teams and external vendors
• Excellent cross-functional leadership and communication skills
• Familiarity with acupuncture, integrative health, or clinic operations is a plus

Benefits

• Competitive salary
• Flexible work environment
• Opportunity for professional growth
• Health and wellness benefits
• Collaborative team culture